Virhe sivun lataamisessa.
Yritä virkistää sivu. Jos se ei auta, vika voi olla verkkoyhteydessä ja voit käyttää itsetesti-sivuamme katsoaksesi, mikä estää sivua latautumasta.
Ota selvää mahdollisista verkkoyhteysongelmista tai ota yhteys tukeen saadaksesi apua.

Sorry, Sorry, Sorry

e-kirja
"A witty, useful guide" (People) to apologies, why they matter, and the healing power of saying you're sorry, from the dynamic duo behind the acclaimed SorryWatch site.
It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is "philosophically deep, crisply reported, and funny as heck all the way through" (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.

Näytä nimiön kuvausteksti
Julkaisija: Gallery Books

OverDrive Read

  • ISBN: 9781982163518
  • Julkaisupäivä: 10. tammikuuta 2023

EPUB-e-kirja

  • ISBN: 9781982163518
  • Tiedostokoko: 4543 KB
  • Julkaisupäivä: 10. tammikuuta 2023

Lataa
Lataa

Formaatit

OverDrive Read
EPUB-e-kirja

Kielet

Englanti

"A witty, useful guide" (People) to apologies, why they matter, and the healing power of saying you're sorry, from the dynamic duo behind the acclaimed SorryWatch site.
It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is "philosophically deep, crisply reported, and funny as heck all the way through" (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.

Näytä nimiön kuvausteksti